Refund policy
- e product arrives damaged or defective
- The carrier delivered the order to the wrong address
To request a refund or replacement:
- Contact us within 14 days of delivery at alexmagicstudio777@gmail.com
- Provide your order number and photo evidence of the damage or delivery issue
- We will review your claim and respond within 3 business days
We are committed to ensuring every customer receives a high-quality product. If something goes wrong, we will make it right.